userplane FAQ support
Yes! You simply need to place an ad frame and a custom text ad code beneath the Webrecorder application. Userplane will supply you with this code as well as instructions for adding the frame. You can read more about adding ads to Webrecorder on our Wiki page:
http://wiki.userplane.com/docs/doku.php?id=webrecorder#free_ad-supported_webrecorder
Back to TopThere are 2 'slots' for each recording on our server:
new: an unapproved recording (only visible to admin and recorder)
approved: an approved recording that is visible to the player
Back to TopCases when a recording is deleted:
1) User deletes 'approved'
2) User deletes 'new'
3) Admin deletes 'new' (either by approving it or rejecting it)
The recordings marked 'deleted' are removed from our server once an hour.
Back to TopThe getMemberID (Webmessenger,Webrecorder) and getUser (Webchat,Minichat,Userlist) functions are the core of the authentication and security. There are two different ID's that you will need to use;
-memberID [internal identifier in your system for a particular user, usually will not ever change]
-sessionGUID [Global Unique IDentifier, created when you user logs in, will be different every time]
You will need to save this sessionGUID to your database when the user logs in and delete it when they log out. When the app window opens you pass the sessionGUID to us in the HTML, we then pass it back to you in the getMemberID XML function so you can confirm that the user is currently logged in. If the user is logged in you will return the memberID of the particular user, and the app will run. If the sessionGUID cannot be found in your database INVALID is returned and the app will not run.
Back to Topa. After you have determined that your camera and microphone are properly installed, you will be prompted by the Flash player to allow the Flash Communication Server to use your camera and microphone.
b. Select 'Allow' to connect the the camera to the server.
c. You should see an instant video feed in the left window of the Web Recorder. If you cannot see any video, check to make sure your camera is properly installed.
d. Begin recording by selecting the 'REC' button on the front of the recorder.
e. When you are finished with your recording, select 'S' (Stop) to stop recording.
Back to TopOnce you have completed a recording, you can preview it in the same window by selecting the 'P' (Play) button on the front of the recorder.
Back to TopIf you would like to delete your recording, select the 'X' (Delete) button on the front of the recorder.
Back to Topa. To save your recording, select the flashing 'Save Recording' button on the front of the recorder.
b. You will be prompted to confirm the saved recording. This will replace any previous recordings you have saved which appear in the right window of the Web Recorder. Select 'Replace' to save the new recording and overwrite the previous recording.
c. Select 'Cancel' if you do not wish to save the recording.
d. The newly saved recording will now appear in the right window of the Web Recorder.
Back to TopWhen the admin approves a recording, it is moved from the 'new' to 'approved' slot. This causes 2 notifyRecordingChange calls one for deleting 'new', one for adding 'approved'.
There currently is no way to know that it wasn't approved in the XML except for the fact that the approved, true never happens.
You can watch for the JavaScript events that happen in the HTML when the admin approves/rejects the recording (see WRXML.doc).
The 'approved' recording is now visible in the player.
When set to auto-approve the recordings are set to 'approved' by default, otherwise they must be approved using the admin module of the Webrecorder.
Back to TopThis refers to the number of users that are using the Webrecorder at the same time either creating or viewing recordings. Every user that has the Webrecorder open in their browser counts as a simultaneous viewer. We never block users from connecting so your users will not be denied access because of the package limits. If you are consistently going over your package we will simply request that you upgrade - we don't charge for overage.
Back to TopThis refers to the number of messages/recordings that you can store for the given package. If a client exceeds the limit on their package we will request that they upgrade to the next level - we will never deny access due to a client reaching their package limit.
Back to TopThis refers to the amount of drive space that is included in your package. Just like with stored messages, if a client exceeds their limit we will request that they upgrade to the next level - we will never deny access based on a client reaching their package limit.
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